There is a great interview in CIO Insight with the principals of CogniTech on analyzing the IS contribution to an organization's performance. Unlike the vast majority of blurbs or articles I see about this subject in the IT press (fodder for a future post maybe), CogniTech's Lodahl and Redditt really get it. They founded their business on the same two premises that I do my writing here: "that businesses were going to become more and more dependent on IT, and that IT was being managed incorrectly."